SNTalk Service Termination
Frequently Asked Questions (FAQ)

1. Why is SNTalk service no longer available?

SNTalk has been permanently discontinued as of February 1, 2025. Due to declining business, we have made the difficult decision to shut down the service.

2. What happens to my remaining balance?

If you have a positive balance in your account, we will process a refund under the following conditions:

• Any bonus credit added by SNTalk will be deducted first.
• If your remaining balance after this deduction is more than $5.00, we will issue a refund via check.
• Refund checks will be mailed via USPS (United States Postal Service).

3. When will refunds be processed?

Refunds will be processed between March 1, 2025, and December 31, 2025. If you qualify for a refund, you will receive your check within this period.

4. How do I request a refund?

Refunds will be processed automatically based on your account balance. If you qualify for a refund, you do not need to take any action. However, if you have concerns, you can email us at support@sntalk.com.

5. Can I receive my refund via PayPal, bank transfer, or another method?

No, all refunds will be issued only by check and mailed via USPS.

6. What if my account balance is less than $5.00?

Unfortunately, we will not be issuing refunds for balances below $5.00 after deducting any bonus credits.

7. I moved recently. How can I update my mailing address for the refund?

If you have changed your address, please contact us immediately at support@sntalk.com with your updated mailing details.

8. What if I don't receive my refund check?

If you qualify for a refund but do not receive your check by January 31, 2026, please email us at support@sntalk.com with your account details, and we will investigate.

9. Can I still access my SNTalk account?

No, all online access to SNTalk accounts has been disabled as of February 1, 2025. If you need any account-related information, contact us via email.

10. Who can I contact for further questions?

For any concerns or questions, please reach out to us at support@sntalk.com.